![]() The Tourism Industry Association of Ontario (TIAO) says the problems at Pearson, along with remaining travel restrictions such as the ArriveCan entry app, are hampering travel's comeback. According to Statistics Canada, the number of foreign arrivals to Canada by air in June was down by about one-third compared to June 2019, when adjusted to account for recent changes in tracking air travel. Travel's comeback?Īlthough travel has surged recently, it has yet to reach pre-pandemic levels. He too took to social media, writing, "Don't ever fly to Toronto Pearson airport this year," in a Facebook post. "My experience at Pearson airport was a zero out of 10 stars. I don't think it could have gotten worse." ![]() I just had no faith they were going to get me out of there," Griffin said in a Zoom interview. "At this point, I was just done betting on Pearson airport. Next, Griffin's return flight was cancelled, so he drove the 800 kilometres home to Philadelphia. (Submitted by Eric Griffin)Īfter Griffin's Air Canada flight landed in Toronto, he said it sat on the tarmac for at least two hours, and then he spent the following three hours dealing with his missing checked bag. The bag, which contained important sales-related materials, didn't surface until three days after his meeting. Griffin said his flight was delayed on the tarmac, his luggage went missing and his flight home was cancelled. Griffin flew from Philadelphia to Toronto on June 27 for an important meeting with a prospective client for his phone accessories company.Įric Griffin of Philadelphia, left, flew to Toronto with his work colleague, Tim Kleczka. The GTAA, a non-profit corporation, operates Pearson.īut the explanation is no solace for inconvenienced passengers.īusiness traveller Eric Griffin of Philadelphia says he has sworn off Pearson for the time being, following his recent travel experience. "Aviation roles are highly skilled, so it's not as simple as hiring someone new and getting them on the floor of the terminal or out on the airfield," said Tori Gass, spokesperson for The Greater Toronto Airports Authority (GTAA) in an email. Toronto’s Pearson International has won top honors for airport service for years, but now it's at the epicenter of a global air-travel meltdown with many airports across the globe, Pearson's problems began when demand surged in May and many previously laid-off workers, including federal government employees, didn't return - causing staffing shortages. Montreal's Trudeau International Airport scored the second spot with almost 53 per cent of flights delayed. "Toronto Airport Is World's Worst For Delays," announced a headline in the Wall Street Journal last week. That was the highest rate among the world's 100 busiest airports. #YYZ #pearsonairport /kSFfaPTn8q- to a sudden surge in travel, airports across the globe have been plagued with congestion and flight disruptions.īut Pearson's problems have garnered special attention, often because the airport has scored the top spot for the highest percentage of flight delays this summer: 57 per cent of all Pearson departures between June 1 and July 24 were delayed, according to flight tracking service FlightAware. Good luck if you have to make a connection here. ![]() Toronto’s Pearson Airport is a special circle of hell.
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